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Terms of service

Delivery of Goods
Shipping of our beautiful alpaca goods is free to the buyer within New Zealand 
Your goods will be delivered via New Zealand post 
Delivery will take between 4 and 10 days 
Your order will be processed within one business day following confirmation to us that your payment has been paid and cleared.
We will let you know via email that your order has been dispatched from our store. 
Returning Goods 
For any reason your purchased product is not what you expected or has a fault you are welcome to return it to us within 30 days of purchase for a full refund or replacement.
After 30 days returns will not be accepted.
The return post will be at your expense.
The privacy of all your customer information, orders and payment details are very important to us.
Please be assured we will not disclose or sell your customer data to any third party.